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Privacy Policy

Last updated: 23rd Feb 2026

At The Way Forward (“Program,” “we,” “us,” or “our”), we value your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, submit a form, communicate with us, or participate in any of our programs.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy

1. Who This Policy Applies To

This Privacy Policy applies to personal information collected from:

  • parents and legal guardians
  • students enrolled through parents or guardians
  • website visitors
  • applicants, inquiry leads, and consultation bookings
  • donors, sponsors, and supporters
  • any person who communicates with us through our website, email, WhatsApp, forms, or related platforms

2. Information We Collect

2.1 Personal Information You Provide

  • We may collect personal information when you:

    • apply for a program
    • book a consultation
    • join a waitlist
    • schedule an assessment
    • fill out any website form
    • contact us by email, phone, or WhatsApp
    • make a donation or sponsorship inquiry

  • Depending on the interaction, this may include:

    • parent or guardian name
    • student name
    • child’s age, class, or grade level
    • phone number and WhatsApp number
    • email address
    • city or general location
    • program interest
    • educational background or learning-related information you choose to share
    • payment or sponsorship-related details
    • any additional information you voluntarily submit

2.2 Student-Related Information

Where relevant to admissions, assessments, learning support, scholarships, or participation, we may collect limited student-related information through a parent or legal guardian, including:

  • age or grade
  • learning needs or academic background
  • attendance, participation, discipline, and performance information
  • submitted work, assessments, and progress indicators


We collect student-related information only as reasonably necessary for educational, operational, admissions, scholarship, safety, or support purposes. This is consistent with the Program’s parent, scholarship, and conduct framework.

2.3 Technical and Usage Information

When you use our website, we may automatically collect limited technical information such as:

  • IP address
  • browser type
  • device type
  • operating system
  • pages visited
  • referral source
  • date/time of visit
  • approximate usage patterns and time spent on pages


This helps us improve website performance, security, and user experience.

Types of Cookies We May Use

We may use your information to:

  • respond to inquiries and requests
  • schedule consultations, assessments, and admissions-related calls
  • process applications and enrollments
  • communicate program details, policies, schedules, and updates
  • deliver educational services and student support
  • review scholarship eligibility and monitor scholarship continuation
  • maintain discipline, safety, and class integrity
  • share recordings or class-related access with enrolled families through controlled channels where applicable
  • improve our website, systems, operations, and educational services
  • communicate community, event, donor, or sponsorship updates where relevant
  • comply with legal obligations
  • protect our rights, staff, students, families, systems, and intellectual property

4. Legal and Operational Basis for Collection

We collect and process information because it is reasonably necessary to:

  • provide our educational and admissions services
  • manage parent and student participation
  • uphold conduct, discipline, privacy, and academic integrity rules
  • manage scholarships, sponsorships, and operational reporting
  • communicate effectively with parents, applicants, and supporters
  • protect safety, service quality, and program administration

Our privacy practices are intended to support the same operational structure reflected across our agreements and policies.

5. Children’s Privacy

We do not knowingly collect personal data directly from children through the website without parent or guardian involvement.

Student-related information should be submitted only by a parent or legal guardian, or through a parent-authorized process. If you believe a child has provided personal information without appropriate parental involvement or consent, please contact us. We will review the matter and, where appropriate, delete the information.

6. Recordings, Class Privacy, and Learning Materials

Our sessions may be recorded for purposes such as quality control, internal training, parent reference, and, where applicable, marketing or program documentation. Recordings remain Program property and may be shared only through controlled access, subject to our internal policies and operational needs.

Parents and students must not:

  • record sessions without written permission
  • share class links with non-enrolled persons
  • repost or distribute recordings, screenshots, worksheets, or teaching materials publicly or externally without permission


Unauthorized recording, sharing, or misuse of student/class content is treated seriously under Program rules.

7. How We Share Information

We do not sell personal data.

We may share information only in limited circumstances, including:

  • with authorized internal team members who need access for admissions, teaching, operations, support, discipline, scholarship review, or administration
  • with trusted service providers and platforms used for forms, email, scheduling, learning delivery, communication, analytics, storage, or payment support
  • where required by law, court order, or legal process
  • where necessary to protect safety, enforce our policies, or investigate misuse
  • with parent or guardian consent, where applicable


All such sharing is limited to what is reasonably necessary for the relevant purpose.

8. Sponsors, Donors, and Anonymized Reporting

Where scholarships, subsidies, or donations are involved, we may share limited, anonymized, non-identifying impact information with sponsors or donors, such as:

  • general allocation category
  • number of beneficiaries supported
  • broad outcomes or impact notes


We do not share personally identifiable student, parent, or family information with sponsors or donors unless explicitly consented to and approved in writing, or unless required by law. This includes names, faces, contact details, recordings, and family financial details.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information, including where applicable:

  • restricted access controls
  • secure storage systems
  • password-protected platforms
  • platform-level encryption or secure transfer tools
  • internal confidentiality expectations


However, no website, platform, or transmission method is completely secure. While we work in good faith to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • admissions and enrollment purposes
  • educational delivery and support
  • scholarship administration
  • legal, financial, and operational record-keeping
  • dispute handling
  • safety, conduct, and policy enforcement
  • legitimate organizational reporting and planning


We may retain certain records for longer where required by law, for internal compliance, or to protect the Program in case of disputes or misuse.

11. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • understand website usage
  • improve functionality and performance
  • remember preferences
  • analyze traffic and engagement
  • support security and diagnostics


You may disable cookies through your browser settings, though some parts of the website may not function properly as a result.

12. Third-Party Platforms and Links

Our website and communications may contain links to third-party websites, tools, forms, scheduling platforms, video platforms, or external resources. We are not responsible for the privacy practices, content, or policies of those third parties. You should review their privacy policies separately before providing information.

13. Your Rights and Choices

Subject to applicable law and reasonable verification, you may request to:

  • access personal information we hold about you
  • correct inaccurate or incomplete information
  • request deletion of your data
  • withdraw consent from non-essential communications
  • ask questions about how your information is handled


We may decline or limit a request where retention is necessary for legal, contractual, safety, operational, or legitimate administrative reasons.

To make a privacy-related request, contact us at:

Email: [email protected]
Phone / WhatsApp: +92 326 5444424

14. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, technological, or program changes. Any updated version will be posted on this page with a revised “Last updated” date. Continued use of our website or services after such updates means you accept the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, you may contact us at:

The Way Forward
Email: [email protected]
Phone / WhatsApp: +92 326 5444424